1.Team management, service delivery management, handling escalated technical issues.
2.Working closely with SME,QA and client servicing team .
3.Designing, documentation and enforcement of service delivery at technical level related to areas like patching, server management, server tune-ups, daily checks, backup check methodology, anti-virus management, and other technical solution.
4.Designing, implementation, and maintenance of the inteal ProVal knowledgebase to house articles, SOPs, and other documentation.
5.Responsibility for organization and management of inteal ProVal IT Infrastructure which includes PCs, servers, testing labs, security policies, inteet usage policy, inteal business applications etc
6.Responsibility for entire service delivery and company toolsets including ticketing tools, monitoring software, and other remote tools.
|Salary||2 Lac To 6 Lac P.A.|
|Industry||IT Hardware / Technical Support / Telecom Engineering|
|Work Experience||4 Years|
|Qualification||Other Bachelor Degree|
|About Company||Located in Delhi, Anant Global Placement Services is a fast growing placement and recruitment agency known for providing excellent services at highly competitive charges. We provide placement and manpower recruitment services all over India and mainly in Delhi. We are also career consultant and have provided guidance to many graduates, students and professionals so far. Our services are very reliable and we charge a very nominal fee. All our services are anchored by a team of diligent professionals who hold laurels in their domain. We also have woven network with various recruitment and placement agencies, companies and professionals. Our services are very fast!|