Anant Global Placement Services


Customer Care Officer

Fresher

Delhi, Gurgaon


Job Description

Inbound Customer Service/Upselling.

Interface with customers via inbound or outbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and services.
Roles & Responsibilities:-
Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
Clarify customer requirements; probe for and confirm understanding of requirements or problem.
Support customers across Telecommunication, Financial Services & Healthcare vertical.
Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs.

Candidate Profile:-
- Any Graduate fresher OR Under-Graduate / drop out / pursuing with 6 months international calling experience.
- BE/Btech freshers are not eligible.
- Excellent verbal and written communication skills.
- Flexible with 24/7 Environment.
- Salary up to 21K take home & attractive Incentives amount.

Additional Benefits:-
- Two way A/C cabs. (Convergys was awarded for best in industry transport service).
- Medical insurance worth 1 lakhs.
- Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs
- Gratuity
- Education Assistance plan Annual entitlement of up to INR 24,000.
- Employee / Corporate discounts at majority of Retail Chains / Hospitals / Laboratories.

Salary 50 Thousand To 2 Lac 50 Thousand P.A.
Industry ITES / BPO / KPO / LPO / Customer Service / Operations
Work Experience Fresher
Qualification Other Bachelor Degree

Key Skills

Customer Care Officer Customer Care Head Customer Care Incharge

Company Profile

Company Name

Anant Global

About Company Located in Delhi, Anant Global Placement Services is a fast growing placement and recruitment agency known for providing excellent services at highly competitive charges. We provide placement and manpower recruitment services all over India and mainly in Delhi. We are also career consultant and have provided guidance to many graduates, students and professionals so far. Our services are very reliable and we charge a very nominal fee. All our services are anchored by a team of diligent professionals who hold laurels in their domain. We also have woven network with various recruitment and placement agencies, companies and professionals. Our services are very fast!
Email ID jobs@anantglobalplacementservices.net

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