Anant Global Placement Services


Customer Support Manager

3 Years

Bangalore


Job Description

- Getting Rates from the Origin for the Enquiry from Customer Sending the Quote/ Renegotiating for Better Price Locally & from Origin.
- Sending the Nomination to Origin Follow Up for Shipment Status, Update Customer On the Status On Day to Day Basis Till It Arrives Blr. Dsr Updates.
- Preparing the Sop for Billing & Forwarding the Same to Dept for Preparing the Bills & also Scan Bill to Customer.
- Sending the Rates for the Enquiry of Agent Once Biz Confirmed Contacting the Customer for Execution of Shipment.
- Coordinating with Transporter for Arranging Pickup/ Follow-up for Clearance with the Team & Send Pre Alert to the Agent & Close Forwarding the Tracking Till It Reaches the Destination.
- Preparing the Sop Cost Sheet for Agent Billing & Forwarding the Same to Respective Dept.
- Ocean Export Shpt Coordinating with the Liners for the Schedule/follow Up with the Clr Team Till Handing Over.
- Follow Up with the Documentation Team for Bl & other Docs to Hand Over the Same to Customer, Update Customer Till It Reaches Destination.
- Coordinating Will other Station for Clearance (air) Shpt & Updating the Same to Customer & Follow Up.
- Maintaining the Dsr of the Sales / Follow Up On the Quote Given to Customer for Conversion Along with Sales.
- Preparing Mis Report for Sales On Monthly Basis & other Reporting as & When Required.

Salary 1 Lac 25 Thousand To 3 Lac 50 Thousand P.A.
Industry Cargo / Freight / Transportation / Packaging / Shipping
Work Experience 3 Years
Qualification Other Bachelor Degree, M.B.A/PGDM

Key Skills

Customer Support Manager Customer Relationship Manager

Company Profile

Company Name

Anant Global

About Company Located in Delhi, Anant Global Placement Services is a fast growing placement and recruitment agency known for providing excellent services at highly competitive charges. We provide placement and manpower recruitment services all over India and mainly in Delhi. We are also career consultant and have provided guidance to many graduates, students and professionals so far. Our services are very reliable and we charge a very nominal fee. All our services are anchored by a team of diligent professionals who hold laurels in their domain. We also have woven network with various recruitment and placement agencies, companies and professionals. Our services are very fast!
Email ID jobs@anantglobalplacementservices.net

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