Mumbai, Thane, Navi Mumbai
Both Inbound as well as outbound Voice process ( Its an E-commerce process ). Handling Product related queries of our global customers Over Phone which involves working in different time zones Take calls from Global customers and initiate the right response to them, positively and professionally Deal with a wide range of products using a powerful information database Flexible to work in shifts. Make sure you have developed and installed processes for your customer service team to respond, interact, and help close the sale on customer inquiries. Keep reading to lea a few top customer service tips to help increase sales, customer retention, and repeat purchases. Whether by email, phone, or live chat, your CS team should be well acquainted with the sales cycle and your company service methodology. In every customer question, comment, praise, or disappointment, you have the ability to tu it into a positive experience.
|Salary||1 Lac To 2 Lac P.A.|
|Industry||ITES / BPO / KPO / LPO / Customer Service / Operations|
|Work Experience||1 Years|
|Qualification||Other Bachelor Degree|
|About Company||Located in Delhi, Anant Global Placement Services is a fast growing placement and recruitment agency known for providing excellent services at highly competitive charges. We provide placement and manpower recruitment services all over India and mainly in Delhi. We are also career consultant and have provided guidance to many graduates, students and professionals so far. Our services are very reliable and we charge a very nominal fee. All our services are anchored by a team of diligent professionals who hold laurels in their domain. We also have woven network with various recruitment and placement agencies, companies and professionals. Our services are very fast!|