As Europes largest regional airline, Flybe operates over 180 routes to 65 European airports, carrying over 7.5 million passengers in 2013. They are an award winning airline, going above and beyond to offer their customers a hassle free travel experience at all times.The roleSitel have a number of exciting opportunities as Customer Services Advisors to join our multiple award winning contact centre based in the heart of Exeter city centre, representing Flybe and supporting their customers with travel reservations and customer services.This exciting opportunity will allow you to be at the forefront of customer communication on behalf of such a reputable airline. Day to day, you will find yourself working in an extremely varied capacity, answering incoming calls from Flybe customers concerning their travel bookings. Customers could include those wishing to travel, as well as travel agents wishing to find out more on behalf of their customers. Key responsibilities will include:Answer incoming customer services and reservations queries from various business stakeholdersConvert enquiries into bookings using the computer reservations systemPromote the company, its products and services over the telephoneDeal with any customer complaints prior to travelYou will ensure that their customers are dealt with in an efficient manner, making sure that any queries are recognised, recorded, confirmed and resolved effectively, working in a professional, supportive and fun working environment.
|Salary||1 Lac 25 Thousand To 3 Lac 25 Thousand P.A.|
|Industry||ITES / BPO / KPO / LPO / Customer Service / Operations|
|Work Experience||3 Years|
|Qualification||Other Bachelor Degree|
|About Company||Located in Delhi, Anant Global Placement Services is a fast growing placement and recruitment agency known for providing excellent services at highly competitive charges. We provide placement and manpower recruitment services all over India and mainly in Delhi. We are also career consultant and have provided guidance to many graduates, students and professionals so far. Our services are very reliable and we charge a very nominal fee. All our services are anchored by a team of diligent professionals who hold laurels in their domain. We also have woven network with various recruitment and placement agencies, companies and professionals. Our services are very fast!|